Instagram, YouTube or Facebook account hacked or suspended?
For creators and businesses, a hacked or suspended account means lost income overnight. Under the IT Rules, 2021, large platforms must have a Grievance Officer in India, and you can appeal their decision to the Grievance Appellate Committee. A cyber lawyer helps you use every route — platform appeals, grievance complaints and police — in the right order.
Step 1 of 2
Tell us about your situation
Tap the mic and speak — like you'd tell a friend
अपनी समस्या बोलिए · Hindi, English or your language
How we get it solved
- 1File a cyber crime complaint on cybercrime.gov.in if the account was hacked or misused
- 2Escalate to the platform's Grievance Officer in India with a properly drafted complaint
- 3Appeal to the Grievance Appellate Committee if the platform's decision is unfair
- 4Send legal notices and pursue remedies if you lost income due to misuse
Documents that help
- Account URL / username and registered email or phone
- Screenshots of the hack, suspension notice or ban email
- Proof of ownership (ID, past posts, business documents)
- Details of any money lost or misuse
Don't have everything? Start anyway — your coordinator will tell you exactly what's needed.
The LawPaw Promise
Hassle-free, fast, and fully transparent
Call back within 2 working hours
During working hours (Monday–Saturday, 9 AM–8 PM). Urgent matters like arrest or bail are prioritised.
One coordinator, start to finish
One person who knows your case — no repeating your story, no chasing anyone.
Every fee told upfront
LawPaw's convenience fee, the professional's fee and government charges — in writing, before you pay. No hidden charges.
Verified professionals only
Enrolment with the Bar Council, ICAI or ICSI is checked before anyone is assigned to you.
Not comfortable? We'll switch
If you're unhappy with the professional, tell your coordinator and we'll help arrange another.
Doorstep when you need it
Document pickup, signing, notary and e-stamp delivery at your home or office.
No honest service can guarantee the result of a court case — but we guarantee our support at every step.
FAQ
Instagram, YouTube or Facebook account hacked or suspended?: common questions
How long does a platform get to respond to a grievance?+
Under the IT Rules, 2021, platforms must acknowledge a grievance within 24 hours and resolve it within 15 days.
What is the Grievance Appellate Committee?+
A government-constituted committee where users can appeal against a social media platform's grievance decision, generally within 30 days of that decision.
Is it free to submit my problem on LawPaw?+
Yes. Telling us your problem and getting a call back from your coordinator is free. You pay only if you decide to go ahead.
What will I have to pay?+
Up to three things, all told to you in writing before you pay: (1) LawPaw's convenience fee for coordinating your matter, (2) the professional's fee, which they quote, and (3) government charges such as court fees or stamp duty, at actual cost. GST applies as per law. There are no hidden charges.